Legal

Privacy Policy

Last updated: June 21, 2026

EduLanz Technologies Pvt. Ltd. ("EduLanz", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our platform at edulanz.com.

1. Information We Collect

  • Account Information: When you register, we collect your name, email address, phone number, school name, city, and class/grade.
  • Usage Data: We automatically collect information about how you interact with our platform — pages visited, classes attended, XP earned, quiz answers, and time spent.
  • Device Information: We collect device type, browser type, IP address, and operating system for security and analytics.
  • Payment Information: Course and workshop purchases are processed by Razorpay. EduLanz does not store your card or banking details.
  • Communications: Any messages you send us via the contact form, email, or in-app chat are stored.
  • Cookies & Tracking: We use cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

  • To provide, operate, and improve the EduLanz platform and its features.
  • To calculate XP, update leaderboards, and issue badges and course unlocks.
  • To send you class reminders, account updates, and promotional communications (you can opt out at any time).
  • To process payments and issue refunds in accordance with our Refund Policy.
  • To share anonymised, aggregated analytics with partner schools.
  • To comply with legal obligations and protect against fraud or abuse.

3. Information Sharing

  • With Schools: If you are enrolled through a school, your rank, XP, and attendance may be visible to your school administrator.
  • With Parents: If you have linked a parent account, your progress data is visible to them.
  • With Service Providers: We share data with trusted third parties (Razorpay, Google Analytics, BigBlueButton) solely to operate the platform.
  • Legal Requirements: We may disclose data when required by law, court order, or to protect rights and safety.
  • We do not sell your personal data to advertisers or third parties.

4. Data Retention

  • Active account data is retained for as long as your account is active.
  • If you delete your account, we remove your personal data within 30 days, except where retention is required by law.
  • Anonymised usage data may be retained indefinitely for analytics.

5. Your Rights

  • Access: You can view your personal data from your account settings.
  • Correction: You can update your name, phone, and city from your profile page.
  • Deletion: You can request account deletion by emailing team@edulanz.com.
  • Opt-out: You can unsubscribe from marketing emails at any time via the link in any email.
  • Data Portability: You can request a copy of your data by contacting us.

6. Children's Privacy

  • EduLanz is designed for school students (approximately 14–18 years old). Users under 13 must have verifiable parental consent.
  • We do not knowingly collect personal data from children under 13 without parental consent. If you believe a child under 13 has provided data without consent, contact us immediately at team@edulanz.com.

7. Cookies & Analytics

  • We use Google Analytics to understand traffic and usage patterns. This may involve the use of cookies.
  • We use Meta Pixel for advertising performance measurement.
  • You can manage cookie preferences in our Cookie Policy or through your browser settings.

8. Security

  • We use industry-standard encryption (HTTPS/TLS) for all data in transit.
  • Passwords are hashed using bcrypt and never stored in plain text.
  • We conduct periodic security audits and follow responsible disclosure practices.
  • No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Contact

  • For privacy-related queries, contact us at: team@edulanz.com
  • EduLanz Technologies Pvt. Ltd., Tamil Nadu, India.

By using EduLanz, you agree to this Privacy Policy. We may update this policy periodically. Changes will be communicated via email or a notice on our platform. Continued use after changes constitutes acceptance.